We always strive towards complete customer satisfaction and we want you to be delighted with the plants you have received from The Vernon Nursery. We have extensive experience in sending out quality plants throughout the UK and post all our plants in sturdy, well-tested packaging.
Whilst we always aim to send you the best quality plants, delivered directly to your home, we are well aware that with living plants occasionally things can go wrong along the way, which is why every plant delivered from The Vernon Nursery is guaranteed under our simple no-quibble guarantee. Complaints are very rare but if you are unhappy with anything you receive from us please email firstname.lastname@example.org or write to us within 30 days of receipt - this gives plenty of time for the plants to get well established and we will ensure we resolve this with you so that you are 100% satisfied.
For full details please also see our terms and conditions.
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